For most products, if your product is faulty which is an uncommon occurrence, you can return it for a refund or item exchange within 30 days of receiving it. However, return shipping reimbursement is does not apply to this.
To be eligible for a return, the product must not be used and be in tact in addition to having original packing.
Kindly get in touch with us before returning products and get a RMA# (Return Merchandise Authorization Number). Include this number on the shipping label.
Refunds (if applicable)
Once your return is received and checked you will get a notification email.
We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ____ days.
Late or missing refunds (if applicable)
In case you haven’t received a refund yet, you need to check your bank account.
Contact your credit card company as it may take some time before your refund is officially posted.
You should also get in touch with your bank.
If you’ve done all of this and you still have not received your refund yet, please contact us using our contact form.
Sale items (if applicable)
Only regular priced items may be refunded, you cannot return sale items.
Exchanges (if applicable)
We only replace items in case they are defective or damaged.
To return your product, you should mail your product to: 4231 Balboa Ave #514 San Diego, CA 92117, United States
You need to pay for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it may get your exchanged product to reach you depends on your location.
If you are shipping an item over $75, you need to consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will get your returned product.