Shipping And Returns

Shipping

Where do we ship in the US?
 
We offer shipment in US including Alaska, Hawaii, Armed Forces Europe, Armed Forces America, United States Virgin Islands and Armed Forces Pacific
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Do you offer Free Shipping ?
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No

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Do we offer international shipments?

Other than USA, we are presently offering shipments to Canada. Shipping time is 4 to 15 days.
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How customs charge for international Packages?
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Customers will pay for the customs on international packages 
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What carriers do you Use for Shipping?
  • DHL
  • USPS
  • FedEx
How much time shipping takes?
 
For US, your order will be processed immediately and is delivered in 5-9 business days following the fulfillment. For Canada, the shipping time is 4 to 15 days. We don’t process orders on weekends and holidays.
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Can I cancel my order I just placed?
 
We strive to get your orders to you as quick as possible; we process your orders right after they are placed. Due to this quick processing time, you cannot cancel the order you have just placed, changed or adjusted once you have placed your order. 

Returns

What is our return policy? 

For the products which have been purchased on our website ONEAIMFIT.COM, we offer 30 Days Satisfaction Guarantee which starts from just upon your date of purchase if:

  • There is a manufacturing defect 
  • The seal is intact 

Within 30 days you can submit a request for a full refund, ONEAIMFIT store credit of equivalent value or a product exchange for any product available on our website. 

If a customer provides an incorrect address resulting in a failed delivery, we regret to inform you that no refunds or replacement will be issued. Please ensure your shipping information is accurate to avoid any issues. 

If the shipment has been tampered due to any reason, or the original contents are not returned in full or it has shown signs of excessive wear due to user’s misuse, OneAimFit reserves the rights to apply 20% restocking fee or simply refuse a return. 

How to initiate a return process?

To start your returns process please email us at  support@oneaimfit.com.

How much time a return process takes?

The return shipments are processed within 7-10 business days of being received by our team.  

Warranty

What is our warranty policy?

We give 1-year limited warranty for all those products that are purchased from our website. This warranty covers only the manufacturer defects for up to the first year after a device’s date of purchase.

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